Returns & Exchanges
At Emissary Development, we prioritize your satisfaction and offer a seamless 30-day return policy for all unworn, premium apparel items. If your purchase does not meet your expectations, we are committed to making it right through a swift exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in its original, unworn condition.
Affix the Label
Print the prepaid shipping label provided via email and attach it to the outside of your package before dropping it off at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship your new exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing